In-Home Care in Charlotte, NC

Charlotte North Carolina Home Care: Common Terms, How to pay for Home Care, Licensing and Questions to ask

Charlotte is a major city and commercial hub in North Carolina. Its modern city center (Uptown) is home to the Levine Museum of the New South, which explores post–Civil War history in the South, and hands-on science displays at Discovery Place. Uptown is also known for the NASCAR Hall of Fame, which celebrates the sport of auto racing through interactive exhibits and films The Historical district features many of the city’s oldest and largest houses on tree-lined boulevards. Locals enjoy golfing and playing horseshoes at the local park. These features and more have led to Charlotte becoming a preferred location for senior citizens to retire and seek care.

What are the different Home care options? 

The various care services and options

Personal Care Assistant 

• Companionship as well as assistance with activities of daily living, (non-medical personal care) toileting, dressing, grooming, and bathing.  
• They can help with grocery shopping and meal preparation. 
• A personal care assistant can help with family difficulties. If a family caregiver must leave town or be away from the home overnight the caretaker can stay with the individual and monitor and assist as needed. 
• If a spouse is too heavy, a personal assistant can be a great asset in helping the individual move without risk of injury. 
• These care assistants cannot perform any medical care. 

Companion Care 

• These companions spend time with older adults. Providing companionship is especially relevant for people who live alone, or do not leave the house due to cognitive impairments or frailty.  
• These companions are there to look after the person, keep a watchful eye, act as an extension of the person to help with mobility and general physic functions.  
• They may drive the person to appointments, prepare light meals and snacks. They may even play games or read and listen to music together. 
• Companion care is a great way to bring social interaction and assistance to a person who may otherwise spend long periods of time alone. 

About Home Care in Charlotte

North Carolina is a beautiful place full of majestic scenery, a cheerful climate and is home to 1.75 million senior citizens. The ninth largest senior community in the country, North Carolina is an ideal place for seniors and retirees to enjoy their lives, aging in the comfort of home. Typically, senior citizens prefer to age in place as long as possible, rather than move into a senior living community, but with the passage of time, challenges of aging may cause living at home to become increasingly difficult. North Carolina Home Care (or In home Care) is designed specifically for aging adults who only require some basic assistance at home. Care plans can be customized for each individual. The home aides may support with activities of daily living (ADLs), which include medication reminders, assistance with bathing and eating. Home Care may be an excellent care option for family members if they must leave town or just need a break from caring for their loved one. The Home Care aides bring a sense of personalization, providing companionship and socialization, a sense of connection. The North Carolina Division of Health Service Regulation regulates and licenses all home care agencies, providers and services throughout the state. Each state, Medicaid Program, and Accredited Body have their own set regulations to follow. States require agencies adhere to the policies and procedures to guarantee your State Home Care License and Private Duty Accreditation. 

Considerations when looking for care in Charlotte

Charlotte is the most populous city in North Carolina with close to 875,000 residents. In Charlotte, the summers are hot and muggy, the winters are very cold and wet, and it is partly cloudy year round. Over the course of the year, the temperature typically varies from 33°F to 89°F and is rarely below 21°F or above 96°F.

Cities Near Charlotte

• Belmont – 14 miles west
• Harrisburg – 19 miles east
• Rock Hill SC – 27 miles south
• Cornelius – 19 miles north

Pricing and How to Pay for Home Care

The good news about receiving senior care in North Carolina is the cost of home care is nearly $600 less / month than the national average. A month of home care in the Tar Heel state averages to be $4,400. The national average is closer to $5,000 per month. Like all states across the country, the costs of home care vary within the state of North Carolina. Costs are affected by location and services. Raleigh: $4,975 Charlotte: $4,700

How to pay for Home Care

Private Funds- YES:

• Many families pay for care with private funds. 
• Private pay can be a combination of retirement funds, personal savings, and pension payments. 
• Family members may contribute funds toward a loved one’s care. 

Medicare – NO:

• Medicare does NOT pay for Assisted Living.
• People 65 years and older and individuals with end stage renal disease are eligible for Medicare benefits, no matter their income.
• Coverage is meant for people in need of short-term care.

Medicaid- MAYBE

Medicaid MAY cover home care for seniors who are eligible. Each state has its own Medicaid programs in place. As a result, eligibility and services fluctuate state to state.  Funding may also be offered under the Home and Community Based Services Medicaid Waivers. 

In-home personal care services (dressing, bathing, eating, etc.) are not federally mandated, and some states do not even regulate these agencies.

Long-term care insurance- MAYBE:

• The purpose of long-term care insurance is to cover senior care, which includes home care. Though, be aware that coverage varies depending on the insurance provider, the specific policy, and other factors. 
• It is common that long-term care insurance will only start to cover care when the person with the policy requires assistance with two or more ADLs. 
• As a result of the above, individuals who only need companion care may not be covered by their long-term care insurance.  
• Typically, purchasing long-term care insurance is not an option if you are at the point where you already need care. 

Veteran Aid and Assistance – MAYBE:

This benefit is available to some military veterans and surviving spouses who live in an assisted living community and those who have in-home care.

• There are specific guidelines, but a veteran may qualify for as much as $2,050 each month.
• A veteran with a sick spouse may be eligible for $1,600 per month.
• If a veteran has passed, their surviving spouse can qualify for $1,300 per month.

Private Pay

• Many families pay for care with private funds.
• Family members may contribute funds toward the care of a loved one.
• Private pay may be a combination of personal savings, retirement funds, or pension payments.

Questions and inquiries about home care

Agency Information

• Is the agency RN operated?
• Is the agency a franchise or locally owned and operated?
• Is the agency licensed by WA State Department of Health?
• Is the agency licensed for both home care and home health?
• Does the agency have liability insurance?
• Can the agency respond to you 24/7?

Caregiver Information

• Are employees licensed, bonded & insured? Or are they independent contractors?
• Does the agency test skills, conduct behavioral interviews and verify caregiver credentials?
• Are caregivers required to have current certifications for First Aid, CPR, and TB?
• Are caregivers provided continuing education/training?
• Can authorized individuals monitor care and make requests online in real time?
• Does the agency offer caregiver replacement when the “fit” may not be right?

Documentation and Supervision

• Does an RN/MSW/Care Manager conduct a free home care assessment?
• Does an RN/MSW/Care Manager create a home care plan?
• Does an RN/MSW/Care Manager supervise the caregivers?
• Do caregivers receive client orientation before arriving at a client’s home?

Policies and Cost

• Can services be cancelled with a 4-hour notification?
• Does the agency offer flexible scheduling, custom care plans, and  a continuum of care?
• Does the agency have weekly or monthly minimums?
• What is the hourly minimum per shift?
• Does the agency offer home care discounts?
• What is the required deposit?
• Will the agency accept long-term care insurance?

Local Hospitals and Healthcare Providers

Atrium Health University City Emergency Department

8800 N Tryon St, Charlotte, NC 28262

Novant Health Presbyterian Medical Tower

1718 E 4th St, Charlotte, NC 28204

New Hope Speciality Clinic

3101 Latrobe Dr, Charlotte, NC 28211

Carolinas Hospitalist Group

8800 N Tryon St, Charlotte, NC 28262

Local Resources and Links

Centralina Area Agency on Aging Centralina AAA serves as the lead funder for aging services in the nine county region surrounding Charlotte, NC. Direct services also include evidence-based health programs and training and education.

North Carolina Division on Aging and Adult Services The Division of Aging and Adult Services (DAAS) works to promote independence and enhance the dignity of North Carolina’s older adults, persons with disabilities, and their families through a community-based system of opportunities, services, benefits, and protections- to ready younger generations to enjoy their later years- and to help society and government plan and prepare for the changing demographics.

The NC Seniors’ Health Insurance Information Program (SHIIP) The Seniors’ Health Insurance Information Program (SHIIP) answers questions and counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare prescription drug plans, long-term care insurance and other health insurance concerns. The counselors on our toll free line offers free and unbiased counseling on Medicare health care products. The North Carolina SMP Program provides assistance with Medicare/Medicaid billing errors, fraud and abuse.

Senior Legal Helpline Legal Aid of North Carolina’s Senior Law Project provides free civil legal help to North Carolinians who are 60 years of age or older. Priority is given to those with the greatest need. The Senior Law Project helps with wills, powers of attorney, public benefits (Medicaid, food stamps, Supplemental Security Income Program, Social Security Disability Insurance, etc.), abuse and neglect, unemployment compensation, housing (foreclosure, eviction, subsidized housing, repairs, utilities, etc.), consumer issues and wrongful repossession.

Eldercare Locator This is a great resource to search for specific care in specific counties and cities. This database is a nationwide resource that connects older Americans and their caregivers with trustworthy local support resources. Connect with services such as meals, home care or transportation, or a caregiver education or respite from caregiving responsibilities. The Eldercare Locator is a public service of the Administration on Aging (AoA), an agency of the U.S. Administration for Community Living.

Medicare provides a search feature to find & compare providers near you, most senior housing and care providers are included on CareAvailability.com. Find & compare plans in your area. Determine if you qualify for premium savings

Medicaid offers information on how to apply for Medicaid, eligibility criteria, links to local state offices, and additional resources

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support, and research. Whether you are living with Alzheimer’s or caring for someone with the disease, information and resources are available.

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