In-Home Care in Phoenix, AZ

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Arizona Home Care: Common Terms, How to pay for Home Care, Licensing and Questions to ask

Known for its year-round sun and warm temperatures, Phoenix anchors a sprawling, multi city metropolitan area known as the Valley of the Sun. It has high-end spa resorts, Jack Nicklaus–designed golf courses, and the Desert Botanical Garden. This city is known for its ideal retirement activities and temperament. As the fifth-largest city in the U.S, Phoenix offers sophisticated urbanscapes, southwest culture and lots of outdoor adventure.

Questions and inquiries about home care

Agency Information

  • Is the agency RN operated?
  • Is the agency a franchise or locally owned and operated?
  • Is the agency licensed by WA State Department of Health?
  • Is the agency licensed for both home care and home health?
  • Does the agency have liability insurance?
  • Can the agency respond to you 24/7?

Caregiver Information

  • Are employees licensed, bonded & insured? Or are they independent contractors?
  • Does the agency test skills, conduct behavioral interviews and verify caregiver credentials?
  • Are caregivers required to have current certifications for First Aid, CPR, and TB?
  • Are caregivers provided continuing education/training?
  • Can authorized individuals monitor care and make requests online in real time?
  • Does the agency offer caregiver replacement when the “fit” may not be right?

Documentation and Supervision

  • Does an RN/MSW/Care Manager conduct a free home care assessment?
  • Does an RN/MSW/Care Manager create a home care plan?
  • Does an RN/MSW/Care Manager supervise the caregivers?
  • Do caregivers receive client orientation before arriving at a client’s home?

Policies and Cost

  • Can services be cancelled with a 4-hour notification?
  • Does the agency offer flexible scheduling, custom care plans, and  a continuum of care?
  • Does the agency have weekly or monthly minimums?
  • What is the hourly minimum per shift?
  • Does the agency offer home care discounts?
  • What is the required deposit?
  • Will the agency accept long-term care insurance?

About Home Care in Phoenix

Arizona is an ideal place for seniors to enjoy their time in the warm climate with some of the most picturesque landscapes in the country, 300 days of beautiful sunshine a year, and a growing economy. The reasonable cost of living makes it an ideal place for retirees and all seniors. Most of the time, when people think of senior care the first thing they envision is a nursing home. This couldn’t be further from the truth: There are many different types and levels of care for our population of people 65 and older. Typically, people prefer to age in place as long as possible, rather than move into a senior living community – but the challenges of aging may cause living at home to become increasingly difficult. The focus of Arizona home care is to keep people healthy and safe.

Nearly 19% of the residents of Arizona are 65 years and older. To accommodate, there are several cities of note in Arizona where our loved ones can receive quality healthcare: Phoenix, Flagstaff, Prescott, Lake Havasu, Tucson, Mesa, among others.

Home Care (or In home Care) is suited for seniors who may only require some basic assistance at home. Care plans can be customized for each individual. The home aides support activities of daily living (ADLs), which include medication reminders, assistance with bathing and eating. Home Care may be an excellent care option for family members if they must leave town or just need a break from caring for their loved one. The Home Care aides bring a sense of personalization, providing companionship and socialization, a sense of connection.

Considerations when looking for care in Phoenix 

There are 1.625 million people in Phoenix.

In Phoenix, the summers are sweltering and dry, the winters are cool, and it is mostly clear year round. Over the course of the year, the temperature typically varies from 45°F to 107°F and is rarely below 37°F or above 112°F.

Cities Near Phoenix 

  • Glendale – 10 miles west of Phoenix
  • Scottsdale – 12 miles east of Phoenix
  • Mesa – 18 miles south of Phoenix
  • Chandler – 24 miles south of Phoenix

Pricing and How to Pay for In-Home Care

The cost of home care will vary throughout the state of Arizona. Each city has different rates. Here are some average prices in major cities. 

  • Phoenix: $5,600
  • Tucson: $5,350
  • Flagstaff: $6,700
  • Yuma: $4,300

How to pay for Home Care

Private Funds- YES:

  • Many families pay for care with private funds. 
  • Private pay can be a combination of retirement funds, personal savings, and pension payments. 
  • Family members may contribute funds toward a loved one’s care. 

Medicare – NO:

  • Medicare does NOT pay for Assisted Living.
  • People 65 years and older and individuals with end stage renal disease are eligible for Medicare benefits, no matter their income.
  • Coverage is meant for people in need of short-term care.

Medicaid- MAYBE

Medicaid MAY cover home care for seniors who are eligible. Each state has its own Medicaid programs in place. As a result, eligibility and services fluctuate state to state.  Funding may also be offered under the Home and Community Based Services Medicaid Waivers. 

In-home personal care services (dressing, bathing, eating, etc.) are not federally mandated, and some states do not even regulate these agencies.

Long-term care insurance- MAYBE:

  • The purpose of long-term care insurance is to cover senior care, which includes home care. Though, be aware that coverage varies depending on the insurance provider, the specific policy, and other factors. 
  • It is common that long-term care insurance will only start to cover care when the person with the policy requires assistance with two or more ADLs. 
  • As a result of the above, individuals who only need companion care may not be covered by their long-term care insurance.  
  • Typically, purchasing long-term care insurance is not an option if you are at the point where you already need care. 

Veteran Aid and Assistance – MAYBE:

This benefit is available to some military veterans and surviving spouses who live in an assisted living community and those who have in-home care.

  • There are specific guidelines, but a veteran may qualify for as much as $2,050 each month.
  • A veteran with a sick spouse may be eligible for $1,600 per month.
  • If a veteran has passed, their surviving spouse can qualify for $1,300 per month.

Private Pay

  • Many families pay for care with private funds.
  • Family members may contribute funds toward the care of a loved one.
  • Private pay may be a combination of personal savings, retirement funds, or pension payments.

Questions and inquiries about home care

Agency Information

  • Is the agency RN operated?
  • Is the agency a franchise or locally owned and operated?
  • Is the agency licensed by WA State Department of Health?
  • Is the agency licensed for both home care and home health?
  • Does the agency have liability insurance?
  • Can the agency respond to you 24/7?

Caregiver Information

  • Are employees licensed, bonded & insured? Or are they independent contractors?
  • Does the agency test skills, conduct behavioral interviews and verify caregiver credentials?
  • Are caregivers required to have current certifications for First Aid, CPR, and TB?
  • Are caregivers provided continuing education/training?
  • Can authorized individuals monitor care and make requests online in real time?
  • Does the agency offer caregiver replacement when the “fit” may not be right?

Documentation and Supervision

  • Does an RN/MSW/Care Manager conduct a free home care assessment?
  • Does an RN/MSW/Care Manager create a home care plan?
  • Does an RN/MSW/Care Manager supervise the caregivers?
  • Do caregivers receive client orientation before arriving at a client’s home?

Policies and Cost

  • Can services be cancelled with a 4-hour notification?
  • Does the agency offer flexible scheduling, custom care plans, and  a continuum of care?
  • Does the agency have weekly or monthly minimums?
  • What is the hourly minimum per shift?
  • Does the agency offer home care discounts?
  • What is the required deposit?
  • Will the agency accept long-term care insurance?

Local Hospital and Healthcare Providers in Phoenix

Phoenix Memorial Center

1201 S 7th Ave, Phoenix, AZ 85007

OASIS Hospital

750 N 40th St, Phoenix, AZ 85008

Dignity Health

3030 N Central Ave, Phoenix, AZ 85012

Area Agency on Aging Region One– Serves adults 60 and older, family caregivers of older adults, adults with disabilities and long-term care needs, adults diagnosed with HIV/AIDS, and victims of late-life domestic violence, elder abuse, and sexual assault.

Inter Tribal Council of Arizona, Inc., Area Agency on Aging – American Indian elders and those that are Title III, VI and VII eligible in Tribal Communities in Arizona. We work with 21 tribes in Arizona.

Adult Protective Services – Arizona Adult Protective Services (APS) is a program within the Division of Aging and Adult Services (DAAS) responsible for investigating allegations of abuse, exploitation and neglect of vulnerable adults.

State Health Insurance Assistance Program (SHIP)– SHIP provides health and long-term care insurance information to Medicare eligible Arizonans, their families and caregivers. The purpose of this program is to ensure Arizonans receive the benefits to which they are entitled.

Office of Arizona State Long-Term Care Ombudsman Program – The LTCOP will make every reasonable effort to assist, advocate, and intervene on behalf of the resident. When investigating complaints, the program will respect the resident, maintain their confidentiality, and will focus complaint resolution on the resident’s wishes

Eldercare Locator This is a great resource to search for specific care in specific counties and cities. This database is a nationwide resource that connects older Americans and their caregivers with trustworthy local support resources. Connect with services such as meals, home care or transportation, or a caregiver education or respite from caregiving responsibilities. The Eldercare Locator is a public service of the Administration on Aging (AoA), an agency of the U.S. Administration for Community Living.

Medicare provides a search feature to find & compare providers near you, most senior housing and care providers are included on CareAvailability.com. Find & compare plans in your area. Determine if you qualify for premium savings

Medicaid offers information on how to apply for Medicaid, eligibility criteria, links to local state offices, and additional resources

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support, and research. Whether you are living with Alzheimer’s or caring for someone with the disease, information and resources are available.

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Written by The Care Availability Team
Experts in the senior care & retirement living industries

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